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All the gear but no idea: The necessity of service management centres

Imagine you’ve invested millions into the latest tools, state-of-the-art technology and top-notch equipment. You’ve got all the bells and whistles to make the company the crème-de-la-crème of the industry. Yet there’s one small snag; no one in the company has the full expertise on how…

365squared team interviewed at CommunicAsia

Tonio Ellul CEO and Roneel Prasad CCO, both founders of 365squared are interviewed at CommunicAsia 2016 and discuss the company’s recent expansion into new markets and its future plans.

Stephen Ohito Q&A

Can you describe some of your experience and background before joining the 365squared team in March 2016? I was previously working at Airtel Kenya as a Roaming Coordinator where I was involved in roaming planning, implementation, evaluation, monitoring and monetizing revenue for the business. Having…